Building Alaska's Fastest Network
Alaska Communications is investing in our fiberoptic network, bringing advanced, high-speed, completely unlimited, Alaska Communications Fiber to select neighborhoods in Anchorage, Soldotna, and Fairbanks.
Check your address to see if Alaska Communications Fiber is available in your neighborhood!
How We Bring Fiber To You
We are actively under construction to deliver our fast and reliable fiber internet service to homes across Alaska. Here’s what to expect when you see us headed your way.
Inspection and Field Surveys
Before starting any construction, we’ll have survey crews on foot in the neighborhood. This is when we gather important information that shapes our construction plans going forward.
Marking Utilities
We’ll place markers and/or paint on the ground in our efforts to avoid other utility lines when digging is required. You’ll see these markers in yards and along roads and sidewalks.
Construction Groundwork
Once we’ve safely marked your utilities, construction teams start the careful process of preparing the area for hanging fiber lines or burying them underground. Please remind family members to be vigilant for the safety of small children and pets, due to large equipment and technicians working in your neighborhood.
Fiber Installation
After prepping the area, we’ll start hanging cables on any available utility poles or micro-trenching along utility right-of-ways. In some cases we trim branches away from fiber lines for safety reasons or to prevent damage to the fiber cable.
The size of your neighborhood and local weather conditions are two of many factors that impact the amount of time this takes. We’ll work hard to minimize disruptions like temporary parking restrictions, and complete everything as quickly as possible.
Cleaning and Patch Up
Before finishing, our crews will patch up any places impacted by our construction. We’ll do our best to leave the area as clean as when we got there.
Home Installations
Throughout the entire construction process, residents in the neighborhood can choose to sign up with a special, limited-time offer. Once construction has been completed, we’ll schedule a date and time to complete the fiber installation directly to your home.
You will receive both mail and door hanger notification of upcoming construction and available plans, promotions, and pricing directly from Alaska Communications. We will also have our awesome sales team in your neighborhood throughout the construction process to answer any questions you may have while construction is ongoing.
Construction crews may need to access easements on your property. Here are a few ways you can determine if you have an easement and how to find it:
- Check the legal description of your property on the deed. If you don't have a copy of your property deed, you can reach out to the State of Alaska Recorder’s Office to order a copy.
- Try reaching out to your utility company to ask if they have easement information for your property.
- The zoning or mapping department is responsible for keeping records for your area and may be able to provide information about easements on your property.
- You can also hire a title insurance company or private title searcher to provide a comprehensive report about easements.
Timelines vary based on a number of factors:
- City planning and neighborhood layout - The easier it is to access utilities and property easements (these are sometimes called a "right-of-way" or "shared access points", in a neighborhood) the more efficiently we can complete each phase of construction. Complex street designs or limited access points can slow a crew’s progress.
- Weather and unexpected natural obstacles - Rain and bad weather can stop or slow any kind of construction project. Fiber installation is no exception.
- Local restrictions - Different areas have different allowances for construction hours. In some cases, we can work as long as there’s daylight. In other cases, we’re restricted to specific hours during the week. Regardless of the crew’s availability, we must comply with local ordinances.
When work is happening near your house, it’s getting close! Service will be available for installation once a group of homes or businesses are collectively connected to the systems and we’ve completed testing. Our Alaska Communications team will attempt to contact you as soon as possible so you can order service and schedule installation at your address.
